Grandstream-networks GXE502X Bedienungsanleitung

GXE502X User Manual 7/9/2008 1 Version 03 GXE502X Users Manual

GXE502X User Manual 7/9/2008 10 Version 03 Default US Busy Tone: f1=480@-24,f2=620@-24,c=500/500) Line Dialing Settings: This feature adjusts lin

GXE502X User Manual 7/9/2008 11 Version 03 Line Call Control: The following Line Call Control settings allow you to specify how inbound and ou

GXE502X User Manual 7/9/2008 12 Version 03 In the Internal Phone/Fax Port section, the electrical and DTMF signaling settings of the two FXS ports on

GXE502X User Manual 7/9/2008 13 Version 03 SIP trunks can be viewed, created, or modified on the SIP Trunk Configuration page. All configured SIP tru

GXE502X User Manual 7/9/2008 14 Version 03 o Trunk Name: Enter a descriptive name in this field to identify the confi

GXE502X User Manual 7/9/2008 15 Version 03 o Session Keep Alive: This field allows users to enable or disable usage of the session timer. This is ena

GXE502X User Manual 7/9/2008 16 Version 03 Click the Submit button to add the trunk or Cancel to go back. • Modify: Click the Modify button to the r

GXE502X User Manual 7/9/2008 17 Version 03 o Trunk Name: A name to identify the configured trunk. Ex., A name for a Grandstream FXO Gateway could

GXE502X User Manual 7/9/2008 18 Version 03 o Inbound Call Answer: This field sets the destination to terminate all incoming calls from the trunks lis

GXE502X User Manual 7/9/2008 19 Version 03 • Conference Room Status When the conference bridges are occupied, users can click the Conference Bridge m

GXE502X User Manual 7/9/2008 2 Version 03 Table of Contents 1. Introduction ...

GXE502X User Manual 7/9/2008 20 Version 03 • Add: Clicking on the Add button displays the Add Hunt/Ring Group page where users can configure the hu

GXE502X User Manual 7/9/2008 21 Version 03 o Members: List the phone extensions of the members of the ring group, separated by semicolons. o Round R

GXE502X User Manual 7/9/2008 22 Version 03 - Voice Menu Configuration: The following actions can be performed in the Voice Menu sub menu section.

GXE502X User Manual 7/9/2008 23 Version 03 o Voice Menu Name: This field lets users enter a name for their auto-attendant. o Press x to trigger: Ch

GXE502X User Manual 7/9/2008 24 Version 03 The Auto Attendant Greeting voice prompt can be uploaded from a computer or recorded directly from a regis

GXE502X User Manual 7/9/2008 25 Version 03 o Play Voice Menu: This field lets users select the name of the auto-attendant voice menu that they wish

GXE502X User Manual 7/9/2008 26 Version 03 7. Call Queues Configuration Call Queues give users (ie. call centers) an efficient means to have their ca

GXE502X User Manual 7/9/2008 27 Version 03 • Modify: Click the Modify button to the right of the row to select the Agent to be modified.

GXE502X User Manual 7/9/2008 28 Version 03 o Name: Enter the name of the call queue here. o Extension: Enter the extension of the call queue here.

GXE502X User Manual 7/9/2008 29 Version 03 o Maximum Queued Callers: This field allow users to set how many callers can be within the queue simultane

GXE502X User Manual 7/9/2008 3 Version 03 1. Introduction Thank you for purchasing the Grandstream GXE502X IP-PBX, a SIP-based, affordable, feature-e

GXE502X User Manual 7/9/2008 30 Version 03 8. System Configuration System configuration and administration can be configured via the System Configu

GXE502X User Manual 7/9/2008 31 Version 03 o WAN-side Access and Security: Accessibility and Security for management are considerations

GXE502X User Manual 7/9/2008 32 Version 03 The GXE502X can be configured to perform port forwarding. In the Port Forwarding settings, enter the port t

GXE502X User Manual 7/9/2008 33 Version 03 Click the Add button on the right to add the route in the routing table. Click the Delete button to delete

GXE502X User Manual 7/9/2008 34 Version 03 These fields are optional and provided to store the administrator’s name, phone number, and email address s

GXE502X User Manual 7/9/2008 35 Version 03 Note: For spam prevention, many email service providers reject or delete incoming emails originating from

GXE502X User Manual 7/9/2008 36 Version 03 This indicates a time zone with a 6 hour offset with 1 hour ahead which is U.S central time. If it is posit

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GXE502X User Manual 7/9/2008 38 Version 03 - Feature Codes Feature codes allow GXE502X users to set features such as Call Forwarding and Do Not Distu

GXE502X User Manual 7/9/2008 39 Version 03  Cancel Call Forward on Busy: Cancels call forward on busy; calls will ring when the user is on the phone

GXE502X User Manual 7/9/2008 4 Version 03 - Express Setup The Express Setup process allows users to automatically configure extensions by auto-prov

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GXE502X User Manual 7/9/2008 41 Version 03 - Firmware Upgrade The Firmware Upgrade sub menu allows users to upload new firmware versions to the GXE

GXE502X User Manual 7/9/2008 42 Version 03 - Backup & Restore Configuration GXE502X Configuration files may be downloaded to or uploaded from th

GXE502X User Manual 7/9/2008 43 Version 03 - System Level Backup & Restore The System Level Backup & Restore page allows users to Backup/Res

GXE502X User Manual 7/9/2008 44 Version 03 9. Advanced Options Configuration Remote GXE502X systems or other PBX systems can be peered with a local G

GXE502X User Manual 7/9/2008 45 Version 03 o Max Concurrent Calls: This field specifies the maximum number of concurrent calls allowed between the pe

GXE502X User Manual 7/9/2008 46 Version 03 - Template Upload The Template Upload sub menu page allows user to upload a configuration template which d

GXE502X User Manual 7/9/2008 47 Version 03 10. Reset & Reboot The Reset & Reboot menu allows you to reboot the GXE502X and perform a factory

GXE502X User Manual 7/9/2008 48 Version 03 11. Status All the necessary information about the GXE502X is displayed in the status menu.

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GXE502X User Manual 7/9/2008 5 Version 03 • Add an extension: Clicking on the Add One Extension button Will load the extension configuration page.

GXE502X User Manual 7/9/2008 50 Version 03 Status Menu Summary: ♦ System Statistics: System ID, MACs, hardware/firmware version, system uptime are

GXE502X User Manual 7/9/2008 51 Version 03 12. Reports In the Reports menu, users can access very useful reports generated by the GXE502X that docume

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GXE502X User Manual 7/9/2008 56 Version 03 - Call Records The Call Records sub menu displays detailed information such as the Caller/Callee exten

GXE502X User Manual 7/9/2008 57 Version 03 - Downloading (Call) Records The CDR (Call Detail Record) can be downloaded from the GXE502X to your compu

GXE502X User Manual 7/9/2008 58 Version 03 13. Voicemail Configuration The GXE502X allows users to manage voicemail via the IVR in their phones or th

GXE502X User Manual 7/9/2008 59 Version 03 Important: - The feature code used for voice mail can be found and modified under System configuration Î

GXE502X User Manual 7/9/2008 6 Version 03 16) Reboot Peer: When set to “Yes”, this feature will reboot registered (online) Grandstream endpoints when

GXE502X User Manual 7/9/2008 60 Version 03 • The Personal Web Portal 1. To log into the personal web portal for an extension. Log into the GXE502X

GXE502X User Manual 7/9/2008 61 Version 03 3. To view the personal greeting, click the “Personal Greeting” sub menu button on the left hand side o

GXE502X User Manual 7/9/2008 7 Version 03 The General Settings sub menu provides basic system information such as the extension digit length, IPPBX i

GXE502X User Manual 7/9/2008 8 Version 03 The FXO and FXS port/line electric specification parameters and settings can be configured in this area as w

GXE502X User Manual 7/9/2008 9 Version 03 This value should be used when the PSTN provider or local Telco Carries uses a line power drop to indicate c